![]() If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device. Following the 60 day lock period following device purchase, we do not lock our phones at any time. After 60 days, we will automatically remove the lock. Prepaid customers – Locked for 60 days from purchaseĭevices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation.From the keypad, enter the 8-digit PUK then press the OK button. ![]() For Prepaid accounts, contact customer service to obtain the PUK before proceeding. For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
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